High memory usage on MacOS 10.14.5

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In Finder press SHIFT-CMD-G (or in menu Go->Go to Folder)
Then in the textfield enter "~/Library/Application Support/Usenetic" (including the tilde ~)
There you'll find the logfile called: Usenetic.log

Other issues:

You can always attach an image/screenshot with the problem for better understanding.
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Support
Posts: 187
Joined: Tue Jun 06, 2017 12:38 pm

High memory usage on MacOS 10.14.5

Post by Support » Thu May 16, 2019 1:34 pm

We are aware and working on a fix to solve the high memory usage on MacOS 10.14.5.
It seems that Apple has changed the way MacOS 10.14.5 is handling the virtual memory which is causing the high memory usage.

We'll try to solve this within the next few days.

Thank you.
If you like Usenetic, please give it 5 stars at MacUpdate: https://www.macupdate.com/app/mac/59624/usenetic

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Posts: 187
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Re: High memory usage on MacOS 10.14.5

Post by Support » Mon May 20, 2019 4:17 pm

This issue has been fixed in version 1.2.9 (build 1360)
If you like Usenetic, please give it 5 stars at MacUpdate: https://www.macupdate.com/app/mac/59624/usenetic

wallybally
Posts: 5
Joined: Fri Jun 21, 2019 1:55 pm

Re: High memory usage on MacOS 10.14.5

Post by wallybally » Fri Jun 21, 2019 2:02 pm

It seems I have v.1.3.1 and the problem still occurs on my Mojave 10.14.5 MacPro 5,1 - RAM 18 GB, the very fast pice Msata ssd download drive is 120 GB empty, just for use by Usenetic downloads, but the Activity monitor reports 20 GB RAM in use by Usenetic. It slows the system down to a very irritating crawl, no reaction even from mouse clicks, only a force quit will resolve it.

The Usenetic prefs advise to set the max. RAM usage to 50%, which I did. Is was at 9 GB.

I have set it now to 4GB, and I am going to test it.

Problem is not solved, sorry.

Thanks.



Jack

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Re: High memory usage on MacOS 10.14.5

Post by Support » Fri Jun 21, 2019 2:23 pm

Jack, are the files in the fileset extremely large, like about a GB each?
If you like Usenetic, please give it 5 stars at MacUpdate: https://www.macupdate.com/app/mac/59624/usenetic

wallybally
Posts: 5
Joined: Fri Jun 21, 2019 1:55 pm

Re: High memory usage on MacOS 10.14.5

Post by wallybally » Fri Jun 21, 2019 7:05 pm

Hi, thanks for reacting so quickly.

I am not sure what you are referring to as a 'fileset'.
I did however put the Memory setting on 4 GB and it still went up to very high: see screenshot.

The fileset (if it is what I am thinking it is) didn't even begin downloading, the 1st Par file had started, but Usenetic grinds everything to a halt
No large files. I just only use the search function now and export the NZB files from there, then open those in ANY old NZB downloader, Unison, NZBin, and they work fine.

They are also using the same download drive without any problems, no hogging all the RAM.

Just to be clear, I used to let 3 or 4 download apps use the same drive, but I tried eliminating things. All pointing to this.

I hope this helps you in determining the problem. My next step would be to start looking for preference files and deleting those to see if the problem goes away.

Thanks.




Jack
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Re: High memory usage on MacOS 10.14.5

Post by Support » Fri Jun 21, 2019 7:26 pm

Thanks for the detailed info.
I suspect analysing the par files is the problem here, but I am not sure.

I've one other customer with the same issues on one of his iMac. Usenetic on his other Mac is running fine.
It all started with after installing Mojave.

Weird.

Anyway, I'll get back to you asap.
If you like Usenetic, please give it 5 stars at MacUpdate: https://www.macupdate.com/app/mac/59624/usenetic

wallybally
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Joined: Fri Jun 21, 2019 1:55 pm

Re: High memory usage on MacOS 10.14.5

Post by wallybally » Fri Jun 21, 2019 7:31 pm

Thanks mate. Just to let you know:
I am for sure very happy with the search function, always gets me what I want.

Have a great weekend.

Jack

wallybally
Posts: 5
Joined: Fri Jun 21, 2019 1:55 pm

Re: High memory usage on MacOS 10.14.5

Post by wallybally » Fri Jun 21, 2019 8:56 pm

Hi,

New development :

i deleted Usenetic and all the files it created, including the preference file.
I downloaded a new copy, provided it with all new server info, set the folders, and started a search and tried to download the same files as before.

It seems to have solved the problem for now.

Screenshot was taken when running for almost an hour, with no RAM issues.


Thanks.



Jack
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wallybally
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Joined: Fri Jun 21, 2019 1:55 pm

Re: High memory usage on MacOS 10.14.5

Post by wallybally » Sat Jun 22, 2019 9:22 am

Hi,

I am sorry to report, that when I tried to use your App at full strength, the problem reappeared.

Screenshot included.

I just purchased another year for the search feature. I hop you can get it to behave in the future.

Thanks,


Jack
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Re: High memory usage on MacOS 10.14.5

Post by Support » Sat Jun 22, 2019 10:07 am

Unfortunately I can't reproduce this issue, but I'll try to fix this in the next week.
If you like Usenetic, please give it 5 stars at MacUpdate: https://www.macupdate.com/app/mac/59624/usenetic

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