Memory Full with very high speed download

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To access the logfile in Finder:

If the programs crashed, please attach or email us the crash report AND logfile.

In Finder press SHIFT-CMD-G (or in menu Go->Go to Folder)
Then in the textfield enter "~/Library/Application Support/Usenetic" (including the tilde ~)
There you'll find the logfile called: Usenetic.log

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You can always attach an image/screenshot with the problem for better understanding.
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Support
Posts: 143
Joined: Tue Jun 06, 2017 12:38 pm

Re: Memory Full with very high speed download

Post by Support » Tue Dec 05, 2017 7:27 pm

And please give it a try without these tools. You never know.

I'm looking forward to the results.
If you like Usenetic, please give it 5 stars at MacUpdate: https://www.macupdate.com/app/mac/59624/usenetic

ciccio
Posts: 14
Joined: Sun Dec 03, 2017 5:03 pm

Re: Memory Full with very high speed download

Post by ciccio » Tue Dec 05, 2017 8:37 pm

I made another test, this time with a NZB file with many files of 100MB each: memory limit set to 2GB, no speed limit, 40 connections with Usenet server (40 is max available with my usenet provider). I quitted TGPRO tool but I leave running Little Snitch (with network filter off, and network monitor on).

With these configurations, no problem at all, kernel_task memory = 1,5GB, Usenetic memory 500MB, I got "only" 35MB/s as transfer speed: during this transfer, I lowered connections to 30 and boom, I got 80MB/s transfer speed, kernel_task memory to 9.5GB, system unresponsive.

So the problem isn't 1GB file but network transfer speed and/or IO speed: in few minutes, I will retry with Little Snitch - network filter and monitor off, and if needed also without Little Snitch (I must to deinstall it to quit completely).

ciccio
Posts: 14
Joined: Sun Dec 03, 2017 5:03 pm

Re: Memory Full with very high speed download

Post by ciccio » Tue Dec 05, 2017 10:33 pm

BINGO.

First I retried with Little Snitch with network filter and monitor off with same results: after some minutes, system unresponsive.

Next I uninstalled Little Snitch and voila', problem is gone: unbelievable :shock:

Tomorrow I retry some other tests (also with the first NZB file with 1 GB files) but now I really confident to get a solution for my problem.

The question now is: why Little Snitch (I think the best network monitor for OSX) does it behave this way?

Thanks for your support and help

P.S. Do you have a date for first release?

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Support
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Re: Memory Full with very high speed download

Post by Support » Tue Dec 05, 2017 10:44 pm

I am not familiar with little snitch so I can't say much about it, but mostly this kind of apps (just like TechTools) are buffering the data to process it and they are simply not fast enough and not optimised for handling big data. That might be the reason that your Mac is running out of recourses.

Anyway, I am glad that the problem is found and the issue isn't related to Usenetic.
It also means that Usenetic CAN handle big data at a very high speed :D

Usenetic will be officially released early Jan 2018.

Thanks for your help.
If you like Usenetic, please give it 5 stars at MacUpdate: https://www.macupdate.com/app/mac/59624/usenetic

ciccio
Posts: 14
Joined: Sun Dec 03, 2017 5:03 pm

Re: Memory Full with very high speed download

Post by ciccio » Wed Dec 06, 2017 7:38 pm

I am sorry but it's happened again (sigh).

I noted another factor: I started NZB download with 100Gb free on SSD and suddenly (after near 10 minutes) I have only 9 GB free (downloaded files was only 20GB), with kernel_task memory 9GB.

Then I paused NZB download, waited for 15 minutes and kernel_task return to 1GB and 80GB free on SSD.

I really don't understand, I start to think a disk cache problem (I have found this article: https://apple.stackexchange.com/questio ... usage?rq=1).

What do you think?

TIA

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Re: Memory Full with very high speed download

Post by Support » Wed Dec 06, 2017 8:19 pm

Loosing the 71 GB for a moment is strange indeed. I really have no idea what is causing this.

It is also strange that you didn't had any problems yesterday after stopping some other apps that were running in the background. Are you sure they are not active now?

Maybe the Activity Monitor can tell you more when this is happening?
If you like Usenetic, please give it 5 stars at MacUpdate: https://www.macupdate.com/app/mac/59624/usenetic

ciccio
Posts: 14
Joined: Sun Dec 03, 2017 5:03 pm

Re: Memory Full with very high speed download

Post by ciccio » Wed Dec 06, 2017 8:30 pm

I think the killer is: Avira Antivirus.

I think this antivirus scan every file written on each disk (during writing) and an high speed writing rate (multiple files in parallel) can explain this behaviour (but I don't know why yesterday, with a very similar NZb file, I did not have the same problem).

Now I uninstall antivirus (in 5 years I haven't any virus or malware on my Imac) and will retry again same tests.

For sure, this is not a Usenetic problem: I got identical behaviour with another usenet client.

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Re: Memory Full with very high speed download

Post by Support » Wed Dec 06, 2017 8:39 pm

Good to hear. The antivirus scanner might be the problem indeed.

Let me know.
If you like Usenetic, please give it 5 stars at MacUpdate: https://www.macupdate.com/app/mac/59624/usenetic

ciccio
Posts: 14
Joined: Sun Dec 03, 2017 5:03 pm

Re: Memory Full with very high speed download

Post by ciccio » Wed Dec 06, 2017 9:20 pm

I tried with 3 different NZB files and, until now, no problem.

I will continue to test in next days but I think the problem is gone.

Thanks for your support.

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Re: Memory Full with very high speed download

Post by Support » Wed Dec 06, 2017 9:20 pm

Congrats!
I am glad you figured it out.

Thank you.
If you like Usenetic, please give it 5 stars at MacUpdate: https://www.macupdate.com/app/mac/59624/usenetic

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