Can not update

If you found a bug, please report it here.
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When reporting a bug, please be as specific as possible.

To access the logfile in Finder:

If the programs crashed, please attach or email us the crash report AND logfile.

In Finder press SHIFT-CMD-G (or in menu Go->Go to Folder)
Then in the textfield enter "~/Library/Application Support/Usenetic" (including the tilde ~)
There you'll find the logfile called: Usenetic.log

Other issues:

You can always attach an image/screenshot with the problem for better understanding.
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Posts: 8
Joined: Fri Jun 09, 2017 5:57 pm

Can not update

Post by Swisher » Mon Sep 18, 2017 5:08 pm

System hangs when trying to update.
Needed to force quit the program.

Now at starting the program i get the beachbal.... :(

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Posts: 143
Joined: Tue Jun 06, 2017 12:38 pm

Re: Can not update

Post by Support » Mon Sep 18, 2017 6:15 pm


Try to remove the app from the Applications folder into the Trashcan and do a fresh install.
And in the DMG make sure to drag into the Applications icon, otherwise the OS prevents overwriting the original during an update.

If that still doesn't work then first remove the configuration files in "~/Library/Application Support/Usenetic" (see above in green).

You can download the latest version here

Please let me know the results.
If you like Usenetic, please give it 5 stars at MacUpdate:

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