Can not fill in server

If you found a bug, please report it here.
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When reporting a bug, please be as specific as possible.

To access the logfile in Finder:

If the programs crashed, please attach or email us the crash report AND logfile.

In Finder press SHIFT-CMD-G (or in menu Go->Go to Folder)
Then in the textfield enter "~/Library/Application Support/Usenetic" (including the tilde ~)
There you'll find the logfile called: Usenetic.log

Other issues:

You can always attach an image/screenshot with the problem for better understanding.
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marcusje
Posts: 7
Joined: Sun Jun 11, 2017 7:45 am

Can not fill in server

Post by marcusje » Sun Jun 11, 2017 7:47 am

Hello,

Downloaded the software but can't fill in the server.
Saw that more people have the same issue.

Thanks for your reply.

Greetings,
Ard

User avatar
Support
Posts: 143
Joined: Tue Jun 06, 2017 12:38 pm

Re: Can not fill in server

Post by Support » Sun Jun 11, 2017 8:44 am

Hi Ard,

Thank you for your the message.

Can you try it again and then send the logfile as Private Message or email (Contact balloon at the right).
The logfile can be found using the method above (written in the green part).

And can't you enter any server info at all or isn't is saved after you close the app?

Thank you.
If you like Usenetic, please give it 5 stars at MacUpdate: https://www.macupdate.com/app/mac/59624/usenetic

GerMar
Posts: 1
Joined: Tue Jun 13, 2017 11:02 am

Re: Can not fill in server

Post by GerMar » Tue Jun 13, 2017 11:07 am

I can't fill in server details either.
The form cannot be filled in. If you select a line it doesn't open.
If f.i. you click on server address nothing happens.

Looking forward to your answer

Regards,

User avatar
Support
Posts: 143
Joined: Tue Jun 06, 2017 12:38 pm

Re: Can not fill in server

Post by Support » Tue Jun 13, 2017 4:22 pm

Are just the textfields not responding or the buttons and other components as well?
GerMar wrote:
Tue Jun 13, 2017 11:07 am
I can't fill in server details either.
The form cannot be filled in. If you select a line it doesn't open.
If f.i. you click on server address nothing happens.

Looking forward to your answer

Regards,
If you like Usenetic, please give it 5 stars at MacUpdate: https://www.macupdate.com/app/mac/59624/usenetic

User avatar
Support
Posts: 143
Joined: Tue Jun 06, 2017 12:38 pm

Re: Can not fill in server

Post by Support » Tue Jun 13, 2017 4:44 pm

GerMar wrote:
Tue Jun 13, 2017 11:07 am
I can't fill in server details either.
The form cannot be filled in. If you select a line it doesn't open.
If f.i. you click on server address nothing happens.

Looking forward to your answer

Regards,
I forgot to mention, but you first have to add a newsserver using the PLUS (+) symbol at the left bottom.

Did you do so?
If you like Usenetic, please give it 5 stars at MacUpdate: https://www.macupdate.com/app/mac/59624/usenetic

User avatar
Support
Posts: 143
Joined: Tue Jun 06, 2017 12:38 pm

Re: Can not fill in server

Post by Support » Tue Jun 13, 2017 6:27 pm

There is a new update available (build 1312) that adds a new newsserver to the list when the list is still empty.

Adding a new newsserver can also be done manually by pressing the plus button at the left bottom.

Your can update to the latest version using the menu: Usenetic -> Check for Updates

Did this solve your problem?
If you like Usenetic, please give it 5 stars at MacUpdate: https://www.macupdate.com/app/mac/59624/usenetic

marcusje
Posts: 7
Joined: Sun Jun 11, 2017 7:45 am

Re: Can not fill in server

Post by marcusje » Tue Jun 13, 2017 10:00 pm

Perfect, works fine now!
THANKS!

Great software!

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